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#Outlook 365 add email account not working how to
#Outlook 365 add email account not working update
#Outlook 365 add email account not working license

Go to Recipients > Mailboxes and click the Add a shared mailbox button. To create a shared mailbox, open the Exchange admin center.

#Outlook 365 add email account not working license

Given its use, you probably do not want to assign a license to a no-reply mailbox. You can create a no-reply address by using a shared mailbox in Microsoft 365, since this kind of mailbox does not need a license. Creating a no-reply address using a shared mailbox

That’s why, at least in some cases, it may be better to use a mailbox that someone in your organization actually opens and reads through. Just remember, no-reply mailboxes can cause you to lose valuable leads and leave your customers completely unsupported. If your use case requires no responses at all, instead of going through all the trouble of setting a no-reply mailbox, you can use a non-existent email address as a reply-to address. If you want to avoid those limitation and get a chance to manage email signatures across your company, try CodeTwo Autoresponder for Microsoft 365.

There is no way to apply branding to those messages.

The “reject the message with the explanation” action creates a generic NDR with an explanation which is easily overlooked.

While the mechanism itself is a must to avoid autoreply storm, the second time a person writes to a no-reply mailbox, they will most probably have forgotten about the automatic response they received a week ago.

Its mail loop prevention mechanism sends only one response per email address.

Just a word of warning – native autoresponder feature has limited functionality:

#Outlook 365 add email account not working how to

It’s a good practice to inform your recipients that they sent their message to the wrong address and tell them how to contact you if not by replying to the email they’ve just received.

Having user experience in mind, you can consider adding an automatic response to a no-reply mailbox. In the case of such messages, you do not expect any user feedback and most of them are generated and sent automatically.Įven though you cannot stop users from sending emails to a no-reply address, you can create a mailbox which will block all incoming traffic, meaning you will not have to monitor it.īefore you start using a no-reply email address, always consider its applications and consequences of using it. No-reply email addresses are useful in many scenarios, like sending notifications from transaction systems, shipping progress information, etc.

#Outlook 365 add email account not working update

UPDATE This post was updated on April 26, 2022.